Customer Care

Shipping & Delivery

For order over $50 shipping is free in US. For order below $50 a flat rate of $5 will be added to the final invoice for 1-2 day USPS priority shipping. No international shipping available at this time

Returns & Exchanges

We are committed to providing an excellent customer service. To request a return or exchange, please email us at adaallnaturals@gmail.com with a brief description of the reason and we will follow up with you within 24 hours. If you are unhappy with the product, you can return it for full refund within 30 days.

We will not be responsible for the shipping of the returned items

For products purchased from one of our resellers (natural food stores, foop coops, wellness stores, gift shops,massage businesses etc.) please contact the store or service directly.

 

ADA LLC Privacy Policy

 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.adaallnaturals.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.” We DO NOT save your card information.

 

SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We do not and will never share, disclose, sell, rent, or otherwise provide your information to outside parties, with a few exceptions: The term “outside parties” does not include ADA LLC. It does not include our website hosting partners or any other party that assists us in operating our website.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at adaallnaturals@gmail.com

 

 Shop Wholesale

For wholesale order please email adaallnaturals@gmail.com